Technology Support

Training

We can train you and your employees to use the technology that your company needs. Proper training will increase employee productivity, and therefore increase company output. Training services include both hardware and software.

Whether you need to learn to utilize some features of your current systems or learn new systems all together, we can teach you how to best use your technology.

On-site Support

Nobody likes to talk with manufacturer tech support. You usually end up talking to someone
that you can barely understand and never fully resolve the problem. Intelligent By Design can provide on-site support for all of your business technology, and ensure that your issues are fully resolved.

Remote Support

If you require more immediate responses to support requests or would like to cut costs on support, Intelligent By Design offers the same support as our on-site services in a remote model. Quick questions can be addressed by simply making a call.

More advanced issues can be addressed utilizing remote administration software, which will allow us to immediately "dial in" and resolve your issues when they occur.

24x7 Support

Does your business depend on servers or networks that run around the clock?   We can provide emergency service to mission critical components 24x7x365. Learn More